Bundle Bed Warranty
Thank you for your Bundle Bed purchase – we wish you fun, adventures and, of course, a great night's sleep!
Our mission is to bring some simple luxury to sleeping away from home and make it just that little bit easier to be spontaneous and get out & about - whether that's visiting friends, hosting a sleepover party, car camping, or fitting an extra bed into a hotel room on holiday. We don't want you to worry about how to get a great night's sleep on the go so we offer a Limited Warranty with every Bundle Bed.
Our lawyer friends have worked hard on this document, but there's still a bit of legal jargon to get through. Please read it carefully - but perhaps not in your new Bundle Bed in case you fall asleep!
Please keep this paperwork, including your sales receipt, in case you need to refer to it in the future. Let us know immediately if your Bundle Bed was damaged during transit or if there's anything missing from it.
Your Bundle Bed features a ten (10) year Limited Warranty for the mattress pad itself and one (1) year for all other product components. This means the following:
What is covered:
This Limited Warranty covers any defect which may be contained in either the workmanship of or materials used in this product.
The term “defect” includes, for example, missed stitching, mattress punctures and the like. The length of time covered is ten (10) years for the mattress pad itself, such time dating from the time of purchase, and one (1) year, also dating from the time of purchase, for all other product components.
Warranty coverage extends only to the initial purchaser, and not to any other person, and this Limited Warranty extends only to products purchased directly from Bundle Beds or from any of its authorised retailers, and not other third party sellers.
What is not covered:
This Limited Warranty does not cover damage to the product caused by misuse, deterioration of the product caused by normal use, including exposure to the elements, colour changes or stains, or any element otherwise considered to be normal “wear and tear.” Any physical modification made to the product will automatically void this Limited Warranty. Further, as noted above, the ten (10) year Limited Warranty extends only to the mattress pad and not to any other product components.
How to file a claim:
In the event that you believe that a warranty claim is in order, please contact Bundle Beds directly. You may email us at firstname.lastname@example.org. We commit to acting upon your claim immediately and if it is determined that action is appropriate, Bundle Beds will, in its professional judgment, either repair or replace the subject component of the product or provide a replacement of the product in its entirety. Repair of product may include re-stitching, replacement of clips and/or buckles or the like. In the event that a replacement product component is provided, it is the responsibility of the purchaser to make such substitution.
Directions as to the same will, of course, be provided with such replacement component. Any and all transit or delivery costs will be borne entirely by the purchaser to Bundle Beds’ UK address.
Important information regarding limitations on warranty coverage:
In the event that a warranty claim is filed and a replacement of product is deemed necessary, the purchaser will be required to surrender the original product to Bundle Beds or its authorised agent. If the original colour purchased is no longer produced, or is out of stock in their country, the purchaser will be required to choose from the currently available range of colours in their country for said replacement.
BUNDLE BEDS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY; THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY GIVES THE PURCHASER SPECIFIC LEGAL RIGHTS, AND THE PURCHASER MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY.
PLEASE RETAIN THIS LIMITED WARRANTY AND ORIGINAL PROOF OF PURCHASE FOR AT LEAST 10 YEARS FROM YOUR DATE OF PURCHASE.