Refunds & Returns

If you have any questions at all about Bundle Beds, please don’t hesitate to get in touch. You will also find useful information on setting up your Bundle Bed on our How to Bundle page.

Returning your product from Bundle Beds

We hope that you love your Bundle Bed (or anything else you buy from us) as much as we do - but if, for whatever reason, it does not hit the mark we are happy to receive returns within 14 days of purchase for a full refund of the price you paid. Please note that, whilst original postage fees are also fully refundable, return shipping will need to be covered by you.

  • Please email us on with your receipt or order confirmation, and we will send you the required returns form.
  • We kindly request that any returned products are unused; in the same condition you received them in; and in their original packaging. We recommend using a tracked postal service to return your product as we cannot issue a refund until we have safely received the item.
  • We appreciate any feedback you are happy to give on why you chose to return your Bundle Bed product. It really does help us improve and develop Bundle Beds.

Faulty Products

If your Bundle Bed product was damaged in shipping or is not functioning as you expected, please email us on with details of the issue. Any photos you can send us to show or explain the problem are really useful in helping us to resolve it as quickly as possible. If you can include the order number from your purchase confirmation that’s great too, but not absolutely essential!

Questions or Concerns

If you have any questions, or are unsure about any of the information above, please get in touch via .